Airline Product Suite
Mobiqa’s innovation in passenger travel services with our revolutionary, comprehensive Airline Product Suite offers a glimpse into the ‘mobile enabled passenger’ of the future. Mobiqa’s uniquely versatile and powerful suite of mobile services for airlines and their customers is set to change the landscape of air travel offering passengers a more convenient, better value for money, means of travel.
Mobiqa’s Airline Product Suite gives airlines the power to offer passengers engaging and creative services designed to streamline customers using mobile check-in and mobi-pass™ delivery, supply them with up-to-the-minute travel information and access to key online self-service tools with mobi-web™ or even provide passengers with a downloadable branded app so they are only a few clicks away from a whole range of useful services with mobi-kiosk™.
To see mobi-pass™ in action why not take a look at some footage from Vueling and Spanair?
The Mobilised Airline Passenger (click product below for more info)
mobi-kiosk™
After downloading a branded app to their Smartphone, passengers are presented with a dashboard of useful day-of-travel services. Using this rich interface, passengers are just a few clicks away from services such as check-in, receiving a boarding pass or even reserving their hotel room or hiring a car.
mobile advertising
mobi-pass™ allows scope for ancillary revenue generation and behaviour tracking through advert injection.
Mobile internet/WAP booking
Using their WAP browser, passengers are able to book their tickets from their mobile phone eliminating the requirement for PC or internet access.
SMS booking
Frequent Flyers only need to send a pre-arranged keyword e.g. London, to a shortcode in order to book their most common flights.
mobi-ticket™
Mobiqa use their patented Optimiser technology to send a barcoded mobi-ticket™ to the passenger’s phone as a booking reference. The passenger simply has their mobi-ticket™ scanned at the self service kiosks or at the check-in desk to receive their boarding pass.
Check-in alert SMS
Informs passengers that check-in is now open and they can do so conveniently from their mobile phone using WAP or SMS check-in.
Mobile internet/WAP check-in
Passengers can use their WAP browser to check-in for their flight straight from their mobile phone. The IATA 2D barcoded boarding pass (mobi-pass™) is delivered immediately to the mobile phone.
SMS check-in
Passengers text their booking reference or frequent flyer number to a shortcode to initiate check-in by SMS. The mobile boarding pass is delivered to the mobile phone.
mobi-pass™
Passengers are sent an IATA approved mobile barcoded boarding pass in the form of an MMS or WAP message. Mobiqa use their patented, award-winning Optimiser technology to tailor the barcode specifically to the passenger’s handset model and mobile phone network to ensure an unparalleled user experience.
Flight status alerts
Up-to-the-minute flight alerts and updates are sent to passengers’ mobile phones via SMS text message greatly improving the pre-boarding experience for the customer and allowing them to plan their time more effectively before their flight.
On-board retail redemption
Passengers are issued with a barcoded mobile receipt for the pre-paid on-board food or can be sent mobi-coupons™ or vouchers for on-board or in-terminal retail redemption.
Integrated transport ticketing
As well as being the passenger’s boarding pass, mobi-pass™ could also be used as their airport bus or train ticket, offering a seamless, integrated and highly efficient transport ticketing service.
Customer communications
SMS messages can be delivered to communicate with passengers for reasons such as lost baggage etc.
mobi-coupon™ & mobi-voucher™
mobi-pass™ can double-up as a coupon or voucher to redeem at airline’s corporate partner’s outlets.
mobi-web™
mobi-web™ takes the essential self-service tools available online and renders appropriate information for access via web browsers on mobile devices. Passengers are empowered to access up-to-date information on-the-go and to complete a range of transactions away from the airport including check-in and boarding pass retrieval.
SMS surveys
Customer satisfaction surveys can be delivered and responses received via SMS.
SMS marketing
Marketing messages delivered via SMS text message. SMS responses can be processed automatically.
